In addition to the usual services, OTEC offers services tailored to your individual needs. With a comprehensive network of service employees all over the world, OTEC reliably takes care of you with preventive maintenance, inspections and all-round service.
With an extensive network of service staff all over the world, OTEC operates a reliable all-round after-sales service including preventative maintenance and routine service work. In addition, our trained specialists and a comprehensive inventories are your guarantee of continued flexibility and reliable processes. OTEC speaks the language of its customers and this is also evident in our service portfolio and customized service options.
We offer an OTEC service portal and a helpdesk. In the helpdesk you can view the status of your returned goods, FAQ, support and service requests. Furthermore, the following services are optional, like individual training to help you get the best out of machine and process media, the OTEC service hotline, remote maintenance via OTEC teleservice and the 24/7 service for europe, i.e. on-site service anywhere within 24 hours.
The optimization of our service is an important part of our work.